Something not working, a question about a purchase, or an idea for us? Write to a real person — there is no ticket system and no phone tree.
Open the app's Settings screen and tap Restore purchases. That is exactly what the button is for: it re-checks your store account and unlocks everything you have already paid for. In Flip-It the same button also sits at the bottom of the purchase screen.
Purchases are tied to the store account you bought them with, not to the device — so this also works on a new phone or after reinstalling. If it says there is nothing to restore, check that you are signed in with the account you actually bought with, then email us with your store order number.
No. There is no sign-up, no login, and no profile in any of our apps.
Open the app's Settings screen and pick your language. The app follows your device language by default.
Never. Our kids' apps have no subscriptions and no ads, and anything you buy is yours to keep. Word Savant is free to play with ads that can be removed by a one-time purchase.